Top 10 tips for keyword searches
Regardless of what a visual medium it has become, words are arguably still the backbone of the internet. Even primarily visual sites such as YouTube are largely dependent on captions, descriptions and viewers using text-based searches to find the content they want (we'll talk about recommendation algorithms at another time). When searching for information or content - whether on a breaking incident or an ongoing story, or in an effort to debunk or verify - smart use of keywords is crucial to effectiveness and efficiency. These tips should help you formulate better searches.
1. Be specific, and vary
All content will not be described in the same way. Try to put yourself in the position of multiple uploaders. As well as "bushfire", try fire, wildfire, blaze, burning... and as many as you can think of.
2. Use different parts of speech
As well as "flood", use floods, flooding, flooded etc.
If you know the relevant location, use the name of the town, street, square and so on. Are there variations on the names people use? Berlin's Kottbusser Tor area, for example, is commonly referred to as "Kotti".
4. Don't go too broad
If an incident takes place in Times Square, searching for "New York" is likely to cause you to be inundated with irrelevant content. * Take into account also factors such as population density and level of economic development (how many people have cameras and internet access) to get an idea of how much content may be uploaded from an area.
4. Acronyms and abbreviations
Are there groups or organisations involved in a story or incident that are commonly referred to by shortened versions e.g. ESMAD, PKK?
Hashtags - e.g. #FridaysForFuture or #BlackLivesMatter - are commonly used to organise information and content related to events. Tip: When searching for a hashtag on Twitter, leave out the # symbol. When you do this, your results include all instances of the phrase, with and without the #, in case someone has omitted it. If you include it, you will miss instances where it hasn't been used.
6. Slang and jargon
Did you know that in Chile, a water cannon truck is commonly referred to as a "guanaco"? Or that the French word for demonstration - manifestation - is often shortened to "manif"? Watch out for such variations, or you may be missing out.
7. Try common misspellings
How often have you seen the word "lightning" misspelled as "lightening"? Don't depend on people having perfect spelling, especially at times of excitement.
8. The personal touch
During breaking incidents, try combining keywords with words such as me, my or mine - this may increase your chances of getting firsthand descriptions or original content.
9. Negative keywords
Exclude words using the - symbol to reduce false positives e.g. if looking for information or content related to an avalanche, set "Colorado" or their opposition as negative keywords so you don't get a whole lot of ice hockey. This can also help if you notice that someone is trying to take advantage of a trending keyword to promote their unrelated posts - if you notice this kind of hashtag or keyword spamming, look for other terms in the posts and set them as negatives.
10. Test, modify and iterate
Keep an eye on which terms are proving effective. twXplorer from Knight Lab is a helpful tool - enter a term and it searches Twitter and tells you what other words are most commonly appearing in the same tweets as it. Use tools such as Tweetdeck to organise your searches, and save lists of effective terms where you can find them when a similar situation arises.
* Try to get into the head of the poster or uploader - what words would you use?
* Be stubborn and creative.
Are you monitoring an ongoing incident or topic?
Try using this workflow to ensure your searches are targeted, efficient, and up-to-date.